GF Victoria

There are a lot of pros to mention here. The kind staff, the cleanliness (they attend to your room multiple times per day if you wish), the spacious rooms. But the things that stood out most were location, the breakfast, and the options for children. The location is perfect for beach proximity (we enjoyed Playa del Duque), eating, shopping, and supermarkets. The area isn't particularly busy and loud despite its location. The breakfast is absurdly amazing, with a massive staff and food islands of almost anything you would ever want...with a children's area and play zone attached where you can comfortably eat while you watch your child(ren) play. One of best breakfasts we've had at a hotel. The children options are fantastic. Multiple pools, play rooms, activity centers, breakfast play nook, nightly concerts and shows from 830-10:00, welcome basket of colors and stickers, and much more. Fantastic spot for families with kids of all ages.

Pool area with Bali type beds were fabulous. The best part however, was that we were originally put in a room that we did not book. The reception staff and guest relations folks were wonderful and were able to change our room. The room we ended up with was PERFECT and exactly what we were hoping for - great view, perfect set up. We were very happy and grateful and appreciative that they were able to make some adjustments for us. On this fact alone, I would highly recommend this to others. The rooftop bar is excellent - the cocktails are fun and creative and added to the atmosphere. I also appreciated that they really did keep it to 'adults only' and anyone under 18 or parents with small children were redirected to the other bars and restaurants. Location is IDEAL.

Staff are absolutely amazing and the hotel itself is perfect and extremely clean , definitely got value for my money and I’d come back over and over again. receptionist by the name Isaac was heaven sent and if there’s an award for best customer service it should definitely go to him. Isaac helped us so much and I couldn’t be more full of praise he made our stay and experience unforgettable. 5* in every way the hotel and the roof top is PERFECT

Room was excellent and particularly nice as I had a room next to my daughter and young family. The staff were all very friendly and pleasant. Very clean and bed very comfortable. Breakfast had a lot of choice and was very fresh and appetizing. Pool was very good. Special thanks to Oksana on front desk who was particularly helpful to me. Thank you.

Great breakfast buffet and a separate area for children of which we had 2. They loved their own coloured plates and cutlery. Grandson went to the healthy breakfast club with games afterwards great idea. Had 2 bathrooms which we did not expect and a fridge and coffee machine. So much for the children to do loved the slides in the pool and waiter service around the pools. grandson went to the kiddies club he is 5 and enjoyed crafts colouring and the racing cars. All the staff were so friendly to the children especially and they were well catered for.